Credit Controller – Sawston

Role Overview 

  • To take responsibility for the collection of client debtors in line with the firms credit control policies and procedures


Principle Responsibilities:

  • To work with the Credit Control team to endeavour that cash collection targets are met and that the group cash flow forecasts are updated weekly
  • Review clients with high risk credit ratings and refer them the relevant Partner and Head of Credit Control to take appropriate action
  • Management of client contact, including preparation of letters and the monthly statement run for clients.
  • Chasing clients for payment of outstanding fees via telephone, statements, letters and email
  • Completion of monthly ledger reviews with relevant Managers and Head of Credit Control
  • Identify and communicate debts which may be difficult  to recover and any potential bad debt provision requirements to the Head of Credit Control
  • Negotiation of payment plans
  • Reports preparation including monthly lock up reports, queries and accounts on stop
  • Assisting the Head of Credit Control in the provision of the credit control service to clients
  • Approval of credit notes and invoices as drafted by the sales ledger team and the processing of WIP writes off’s and transfers.
  • Provide assistance in legal debt collection matters
  • To work with the Head of Credit Control to review and improve the Credit Control processes as and when necessary
  • To assist with the management of the direct debit system and our fee funding facility
  • To take and process credit card payments


Person Specification:

Work based Competencies

  • Excellent communication skills at all levels
  • Conscientious with great attention to detail
  • Strong time management/organisational skills
  • Professional and approachable demeanour
  • Has an understanding of accounts and previous credit control experience
  • Good IT skills

Behavioural Competencies

  • Uses initiative and self-motivated
  • Assertive without being confrontational
  • Flexible and able to adapt to changing circumstances
  • Reliable team player


Benefits Package:

  • Smart Working (see link for further details
  • A relaxed and professional environment      
  • Social Activities/Charitable Events
  • Competitive Salary and Benefits Package
  • 25 days Holiday (ability to purchase up to 5 extra days annually under our flexible benefits scheme)
  • Life Assurance
  • Contributory Pension Scheme
  • Retail Discounts as part of UK 200 Group

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