Payroll Processor – Norwich

Role Overview

  • To support the expanding team with the accurate preparation and provision of client payrolls and reports. The post holder will be expected to be a highly proficient user of Microsoft package, specifically Excel and hold previous experience in payroll software and processing payrolls in an office environment


Principle Responsibilities:

  • Undertake a range of computerised and manual payroll processing assignments from start to finish on Star
  • To provide excellent customer service, helping to develop and maintain client relationships and reinforce the premium payroll service we provide.
  • To actively provide a first point of contact for clients
  • To keep up to date and learn new skills as the client work demands
  • Effectively manage own time on assignments  
  • Process  Payroll End of Year Returns
  • Assist with queries from clients and internally within the team, providing day to day support to Trainee Payroll Processors as and when required
  • Reconcile and to resolving any issues with reference to both the client and to colleagues
  • Control the assignment and record the time spent on tasks accurately and in accordance with the Price Bailey client time recording system
  • Assist with payroll processing from other team members allocations


Person Specification:

Work based competencies

  • Demonstrate a competent understanding of Star (and other payroll software) and the proven ability to develop that knowledge
  • Proven skills and experience in computerised and manual client payroll processing
  • Previous payroll software experience, preferably Star
  • Demonstrate a basic understanding of PAYE
  • Demonstrate a high standard of competence in processing basic payroll assignments.
  • Demonstrate a competent knowledge of the following: starters, leavers, RTI and EPS

Behavioural competencies

  • Professional attitude
  • Confident, articulate and able to communicate with all levels (externally and internally)
  • A team player liaising with all departments within the firm
  • Good at building effective relationships with colleagues, partners and clients
  • Ability to prioritise own workload to meet client deadlines and to manage competing priorities of a varying complexity
  • Ability to follow compliance procedures (i.e. following instructions and makes clear file notes)
  • Self-motivated with a high standard of reliability
  • Good problem solving and self-management skills (clearing queries with clients and suggesting sensible conclusions to queries


Benefits Package:


Back to top