What is changing and why it matters
The Financial Conduct Authority (FCA) is strengthening the safeguarding regime for payments and e-money firms.
The new regime introduces mandatory safeguarding audits and enhanced reporting, with the aim of:
- Improving protection of customer funds
- Increasing consistency across firms
- Strengthening accountability at board and senior management level
- Enhancing monitoring and record-keeping
The changes form part of a phased approach. From 7 May 2026, firms will need to comply with an enhanced set of safeguarding rules under CASS 15.
To find out more about the practical impact, you can read our recent blog.
Why choose Price Bailey for safeguarding audits
We have extensive experience delivering FCA assurance engagements, including CASS reports and limited assurance reviews.
Our team brings:
- Established CASS audit capability
- Dedicated specialists focused on regulated firms
- Partner oversight throughout the engagement
- Clear audit planning, timelines and communication
Safeguarding audit services from Price Bailey
We offer Annual safeguarding audits under CASS 15.
A safeguarding audit can be performed independently of your statutory audit. Some firms appoint us for both engagements; others appoint us solely for the safeguarding assurance report.
Do you need a safeguarding audit?
A firm will require an annual safeguarding audit if it holds more than £100,000 in on average over a period of at least 53 weeks.
Organisations to fall within scope include:
- Authorised Payment Institutions (APIs)
- Electronic Money Institutions (EMIs) – both authorised and small EMIs
- Credit unions issuing e-money in the UK
- Small Payment Institutions (SPIs) (where they opt into safeguarding requirements)
If your firm handles customer funds, you should assess your position well in advance of your first reporting period.
We can help
Contact us today to find out more about how we can help you with your CASS Safeguarding audit
Get in touch
What a safeguarding audit covers under CASS 15
As part of a safeguarding audit, the auditor will assess whether the firm has maintained adequate documentation and controls as part of their safeguarding arrangements. These include:
- Structure and operation of safeguarding accounts
- Acknowledgement letters from banks or custodians confirming safeguarding status
- Policies and procedures for record-keeping and reconciliations
- Evidence that relevant funds are distinguished from other funds and can be determined without delay
The auditor will also obtain an understanding of the firm’s IT arrangements and controls. This will vary depending on the complexity of an organisation’s IT environment.
Common gaps firms should address
Based on experience of FCA assurance engagements, firms should pay particular attention to the following areas:
- Missing or inconsistent supporting evidence
- Unclear ownership of safeguarding controls
- Reconciliation process gaps
- Weak or undocumented exception handling
- Insufficient third-party due diligence documentation
- Governance arrangements that lack formal structure
We can help
Contact us today to find out more about how we can help you with your CASS Safeguarding audit
Get in touch
Frequently asked questions about CASS Safeguarding audits
When do the FCA safeguarding rules come into effect?
The enhanced CASS 15 regime takes effect from 7 May 2026.
Do we need the same auditor as our statutory auditor?
No. Your safeguarding auditor can be the same firm as your statutory auditor, but it does not have to be.
What is involved in a safeguarding audit?
A structured assurance engagement covering governance, reconciliations, segregation of funds, third-party oversight, documentation and record-keeping, with a strong focus on testing safeguarding controls.
Which firms are exempt from the safeguarding audit?
Firms that do not meet the £100,000 relevant funds threshold over the 53-week assessment period will not require an annual safeguarding audit. Small Payment Institutions may also fall outside scope unless they opt in.
Do we need an audit if we held no relevant funds?
If no relevant funds were held during the period and the threshold is not met, an audit opinion may not be required. Firms should document and evidence this position carefully.
What documentation should firms expect to provide?
Common requests include:
- Risk and controls matrices mapped to CASS 15
- Governance documentation and board papers
- Safeguarding calculation workings
- Reconciliation evidence
- Third-party due diligence records
- Policies, procedures and systems notes
What does the audit timeline look like?
The audit typically includes:
- Planning and scoping
- Fieldwork and control testing
- Reporting and opinion issuance
First year of the regime
For the first year, the audit period will begin from May 2026 (when the new rules come into effect). Firms will then typically have six months from their period end to submit their first safeguarding assurance report.
Subsequent years
In subsequent years, the process becomes more routine:
- Annual audit covering the full financial period
- Consistent application of safeguarding controls throughout the year
- Submission of the assurance report within six months of each period end
Firms should plan ahead to ensure controls are embedded from the start of each period, as issues arising during the year may impact the audit opinion.
How do you minimise disruption during fieldwork?
Most work can be completed remotely. We agree information request lists in advance and structure testing to align with existing processes, reducing operational disruption.
Can you have a short audit period?
Yes – these may arise where new rules take effect mid-year. Firms can opt for split periods, as long as each period is no more than 53 weeks.
Example – year end 31 December 2026
Two report approach:
- 1 January 2026 – 6 May 2026 under the legacy safeguarding regime and existing assurance framework; and
- 7 May 2026 – 31 December 2026 under the relevant funds regime.
This would also result in a hybrid opinion to cover each of the above periods.