Meeting your needs & helping you build your business
Helping you take control of your day-to-day finances
Informing your decisions with management reporting
Understand your business performance with the support of experts.
Helping you comply, and providing practical advice
Providing peace of mind, with precision
Meeting the specific requirements of your sector
Helping you keep on top of your accounts and cash flow
Interact with your data online, anytime, anywhere
Ongoing support for your accountancy software package
Manage your accounts with Sage’s upgraded software package
Cloud-based accounting to improve efficiency and flexibility
System add-ons and apps tailored to meet clients’ accounting software needs
Recommended add-ons to improve your accounting software
The switch towards digital services and cloud technology
Simplifying complex staff pay, tax and HR requirements
Enabling you to get more out of Sage
Third-party apps for Xero and QuickBooks
Helping your business run more smoothly
When advising our clients we aim to deliver the best service and provide the best outcome.
Supporting you and your workforce through relocation and transitions
Helping you understand individual rights, and avoid disputes
Ensuring you have the right papers for the right people
Helping you to be fair and flexible
Maintaining stability as your business moves on
Helping you to help yourself
Guiding you on any situation
Finding the right way to resolve difficult situations
Helping you deal with all aspects of ending contracts
Creating the right conditions for your teams
Helping couples through separation or divorce
Advising on commercial disagreements
Making sense of the family law process
Helping you get the right support after an accident
Estimating what your business is worth
Giving you practical advice and answers
Helping achieve a positive outcome
Details of fees and expenses
Reassuring help through insolvency or financial difficulty
Escalate accountancy led commercial dispute resolution
Supporting your success through specialist offshore services
Helping you thrive in the region
Helping you prosper in our country
Ensuring you benefit from the best international rates
Creating opportunities through international connections
Helping reduce your administrative burden
Ensuring you maintain a healthy cash flow
Adding the right skills to your workforce
Supporting you to do the best for your staff
Saving you time; ensuring compliance, accuracy and efficiency
Providing the full range of support & services you need
Helping you navigate all the options
Ensuring your way of life is always as you want it
Helping you look forward to the future
Making the most of your investments
Helping you do more than comply with the regulations
Existing clients can login to our portals here
Strengthen your case for securing growth capital on the right terms
Ensure new markets add value to your business
Understand your opportunity to expand abroad
Connecting the right parties
Helping you make better decisions
Pick the right growth strategies
Setting the right direction for your business
Helping you understand what your business is worth
Helping you develop a clear plan and put it into action
Helping you get the facts when you acquire a business
Planning how to expand and improve
Helping you enter new markets safely and profitably
Helping you plan and raise finance for transferring a business
Advising you on developing or growing your business by teaming up with others
Helping ambitious businesses and forward-thinking funders
Angel and crowd funding for extraordinary entrepreneurs
Helping scalable early-stage businesses thrive
Supporting you through the sales process, and helping you achieve the best value
Ensuring you comply with regulations and helping you manage your VAT
Get an instant estimate
Helping your international business assess arms-length relationships and tax risks
Helping you make the most of the tax incentives available to you
Reducing the impact of a current or future tax investigation
Minimising your risk with the best possible representation
Thinking ahead to help you structure your transactions effectively
Insolvency and recovery » Dispute Resolution
Many businesses don’t pursue commercial disputes because of high upfront costs, long delays and considerable uncertainty – but there is now another way.
Escalate was created by looking at each of the steps of the traditional dispute resolution process from our clients’ perspective and finding ways of improving them. The result is a completely new approach that focuses on your business cash flow.
There are no restrictions on the types of cases we tackle – bad debt, contractual, negligence, IP infringement etc. – and, importantly, we can revisit disputes that are up to three years old.
Escalate takes a completely fresh approach. Once an initial review has been completed, Escalate utilises a two-stage process: a period of intensive negotiation with corporate recovery experts targeting a settlement in under three months, and then, if necessary, litigation using specialist legal teams that are funded all the way to the High Court.
We’re transforming how businesses manage disputes:
The Escalate approach gives you an opportunity to resolve disputes in a way that saves you money, time and hassle, and enabling you to get on with running your business.
How does the traditional dispute resolution process work? And how does Escalate compare with it?
Escalate, the ground-breaking commercial dispute resolution process, was named ‘Accounting Innovation Project of the Year’ at the 2017 British Accountancy Awards.
Restaurants going bust reaches record high
Parties are encouraged by the Courts to attempt to share full details of their claim and negotiate a settlement before beginning legal proceedings. However, there is no fixed time limit for negotiations to conclude and defendants are often incentivised to delay the outcome. Meanwhile your lawyers will typically bill you based on the amount of time they spend working for you, so the longer this period goes on, the more expensive it is for you.
You’ll typically need to make a considerable upfront payment before you begin litigation to cover the court fee for issuing the claim, as well as fees for the barrister and any expert witnesses you require. Legal fees, which are often calculated on the basis of the time spent on the case, will then need to be added. It’s not uncommon for the total of these bills to increase to the level of the damages that you’re claiming.
We begin negotiating on your behalf as soon as you engage us, using experienced corporate recovery specialists to encourage the defendant to settle quickly in your favour, without the need for litigation. We allow up to a maximum of three months for this negotiation.
If the defendant is unwilling to settle in this three-month timeframe, we immediately begin preparing for litigation. We’ll take care of this process for you, paying the upfront fees and associated costs all the way up to a High Court resolution.
The entrepreneur initially approached the parent company for an explanation, to which they advised there had been a breach of contract.
The entrepreneur then engaged a legal professional for support to explore the claim that there had been a breach of contract resulting in them withholding the final payment. During this process, approximately £20,000 was spent in legal fees in an attempt to recover the monies owed, however no progress was made.
Having failed to make any meaningful headway, the entrepreneur felt their only option may be to write off the monies owed to them. They then sought advice from their accountant in relation to the relevant tax treatment and their accountant informed them of Escalate and the case was engaged.
How Escalate has helped
The case followed the normal Path A mediation process for the full three-month period before moving to Path B, the litigation stage.
Aware that there was no legal merit to justify withholding payment, the defendant tried to delay the process by threatening to counter-claim, requesting to switch the case from a regional court to London, and asking for an extension to the courts for submitting a defence. All of these tactics were employed to frustrate the claimant and increase ongoing costs so they would drop their claim.
As the claimant bore no financial risk through the Escalate process, these attempts to dissuade them from pursuing their case had no impact – in fact, they served to increase the defendant’s own costs. This resulted in the defendant’s lawyers contacting the Escalate team to inform them that costs had now become prohibitive for the defendant, requesting mediation.
The mediation was held but without any settlement reached. It became clear in the mediation that there was no defence for withholding payment and the mediation was another attempt to delay or force the case into a low settlement. This was not achieved and Escalate continued to push for a full settlement.
Six weeks after the mediation the case settled at £290,000. The total cost to the defendant – including their legal fees – in their pursuit to delay the claim amounted to be circa £400,000.
Typically due to a combination of considerable upfront costs and legal bills which are based on the amount of time your lawyers spend on the case, accompanied with long delays (a typical case may take as long as 18 months to reach a conclusion). Alongside these issues, there may also be significant uncertainty of the outcome of the case and the total cost of pursuing a case with an uncertain outcome can deter many businesses. Escalate directly addresses all of these issues, removing the barriers that currently prevent businesses from fighting their corner.
Unfortunately, the current system creates and allows bad business behaviour. There tends not be a strong incentive for the defendant to settle quickly in a traditional dispute resolution process; by delaying the outcome for as long as possible, they increase the chances of the claimant giving up or running out of funds. The Escalate process targets a result in less than three months by employing a team of experienced dealmakers to negotiate on your behalf.
Even if you can find a lawyer to act for you on a ‘no win no fee’ basis, you’ll still have to pay up front for some costs (such as court, barrister and experts’ fees), which can total tens of thousands of pounds and are not recoverable if your case is unsuccessful. You’re also likely to have to pay some or all of the defendant’s legal fees if you lose your case, unless you take out insurance. The traditional dispute resolution process typically takes 18 months to resolve; Escalate targets a solution in just three months. The Escalate process has brought together the professional advisers needed to resolve your dispute, and protect your financial risk in one seamless service. Escalate is unique and there is no similar service that prioritises your cash flow by focussing on a quick settlement, removing upfront costs and minimising risk.
There are no restrictions on the types of disputes Escalate can tackle – bad debt, contractual, negligence, IP infringement.
We work with licenced corporate recovery specialists with a track record of rapidly recovering assets on behalf of claimants. This encourages the defendant to settle quickly in the client’s favour without the need for litigation. They follow a pre-agreed protocol that incentivises the defendant to settle quickly. We believe that this approach is likely to secure a better deal for Escalate clients.
Yes. We can revisit disputes that are up to three years old, enabling businesses to start to recover monies that were previously written off and providing an unexpected cash flow injection if successful.
We work with a panel of specialist law firms that are regarded as experts in the field of dispute resolution. If your existing lawyers are not on that panel, they can apply to join by contacting us.
Escalate charges a fixed fee of 30% of the amount recovered, ensuring you will receive at least 70% of the damages received.
Everything is included in this fee, including upfront costs such as court fees and expert witness and barrister fees, so you have complete transparency and certainty from the very start of the process. And remember that you don’t pay unless there is a successful outcome.
In contrast, we estimate that a £200,000 dispute undertaken through a traditional mechanism would incur costs of over 50% of the recovered amount*. The costs will increase further if you take out insurance to protect yourself against the defendant’s costs in the case of an unsuccessful
outcome. In these circumstances, it is possible that you could end up with as little as one third of the original value of the claim under a traditional dispute resolution approach.
* Assuming a 70% recovery of damages and 50% recovery of costs from the defendant
In a traditional dispute resolution process, you’ll be liable for your own costs plus at least part of the defendant’s bills if you lose your case. Escalate removes the financial risk – you don’t pay out unless we reach a successful settlement. If your case is unsuccessful, you won’t be required to pay the defendant’s costs either because of Escalate’s built-in insurance cover.
Get in touch.
Call us for free or submit your enquiry online
Call us on 0800 434 6460
Services that keep you on track, in charge and at ease.
Back to top
Are you ready for April’s statutory pay rate changes?
RT @OPENNorwich: Our next category is the @Price_Bailey Charity Award, with Danielle Dennington, Alexis Finch and Maud Webster all being no…
Connect with us